Leverage pre-built templates and workflows from OneTrust DataGuidance™ to streamline configuration across all relevant laws & regulations

Data Discovery


Automatically create an enterprise-wide data inventory, then initiate Targeted Data Discovery™ to find & action requestor-related data when a request is received


Automatically find & redact sensitive and confidential data that should not be included in your response with the DSAR Redaction tool

How OneTrust Helps

DSAR Webform Intake Template

Streamline the Intake Process

  • Leverage research-backed intake templates for the CCPA, GDPR, LGPD, and other regualtions
  • Customize or create unique request intake forms and embed directly on websites or other digital properties
  • Utilize information collected on dynamic intake forms to route request and kick-off fulfillment process
  • Auto-assign tasks to business owners to streamline fulfillment and promote accountability across the organization
DSAR ID Verification

Simplify Identity Verification

  • Enable requestors to attach evidence when submitting a request to verify their identity and proof of residency
  • Leverage various identity validation approaches, including email, phone, login portals, or security questions
  • Verify identity to auto-detect duplicate and repetitive requests and auto-expire unverified requests
  • Integrate with customer databases and identity validation technologies, for example, Experian and LexisNexis
DSAR Targeted Data Discovery

Fully Automate Requests with Data Discovery

  • Do enterprise-wide data discovery & classification to understand the individuals you hold data on and where
  • When a request is submitted, initiate Targeted Data Discovery™ to surgically find & action data related to the requestor
  • Connect to all your sources with support for all system & data types including structured, unstructured, on-premise, and cloud
  • Store data only as long as required with configurable retention policies

Automate the Redaction of Sensitive Data

  • Automatically discover or manually upload emails and files needing redaction
  • Scan files with Athena AI and NLP algorithms to automatically classify and redact sensitive data
  • Review redacted documents in a single dashboard with confidence scores and make any necessary adjustments
  • Securely share the results via an encrypted messaging portal to complete request fulfillment
DSAR metrics dashboard

Maintain Logs of Communication & Generate Dashboards for Reporting

  • Communicate with consumers and data subjects via a secure messaging portal
  • View analytics dashboards to identify areas of improvement including cost-per-request calculations
  • Display metrics in privacy policy through a pre-built report widget
  • View, edit, and export executive dashboards and reports for internal and external review and benchmarking

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